---
title: Setting Up Your Chaos Created Mailbox in Outlook
description: "## Step-by-Step - When you open Microsoft Outlook 2019 for the first time, the** Choose Profile** window appears. Confirm the profile with **OK**. [![](https://chaoscreated.com/wp-content/uploads/2023/01/outlook-mailbox-1.png)](https://chaoscreated.com/wp-content/uploads/2023/01/outlook-mailbox-1.png) - The **Welcome to Outlook 2019** window appears. Click **Next**. - Enter the email address. - Click on **Advanced Options**. - Select the…"
url: "https://chaoscreated.com/docs/setting-up-your-chaos-created-mailbox-in-outlook/"
updated: "2024-04-22"
category: Email
---

# Setting Up Your Chaos Created Mailbox in Outlook

## Step-by-Step

- When you open Microsoft Outlook 2019 for the first time, the** Choose Profile** window appears. Confirm the profile with **OK**.

[![](https://chaoscreated.com/wp-content/uploads/2023/01/outlook-mailbox-1.png)](https://chaoscreated.com/wp-content/uploads/2023/01/outlook-mailbox-1.png)

- The **Welcome to Outlook 2019** window appears. Click **Next**.
- Enter the email address.
- Click on **Advanced Options**.
- Select the option **Let me set up my account manually**.
- Click **Connect**. The **Select Account Type **window opens.
- If you want to set up your email using IMAP (Recommended), select the **IMAP account type**. If you want to instead set up your email using POP3, select the **POP account type**.

[![](https://chaoscreated.com/wp-content/uploads/2023/01/outlook-mailbox-2.png)](https://chaoscreated.com/wp-content/uploads/2023/01/outlook-mailbox-2.png)

- In the **Incoming Email** section, in the **Server** field, enter the corresponding incoming mail server (See below).

| SERVER INFORMATION FOR IMAP ACCOUNTS |   |
| --- | --- |
| Account type | IMAP |
| Incoming mail server | imap.ionos.co.uk |
| Outgoing mail server | smtp.ionos.co.uk |

| SERVER INFORMATION FOR POP3 ACCOUNTS |   |
| --- | --- |
| Account type | POP3 |
| Incoming mail server | pop.ionos.co.uk |
| Outgoing mail server | smtp.ionos.co.uk |

- If you are setting up an IMAP account, in the **Port (IMAP) **field of the **Incoming email** section, enter port **993** and select **SSL** from the **Encryption method** list.
  If you are setting up a POP3 account, in **Port** field of the **Incoming email** section, enter port **995** and select **TLS** from the **Encryption method** list.
- In the **Server** field of the **Outgoing Email** section, enter the outgoing mail server **smtp.ionos.co.uk** and select **TLS** in the **Encryption Method** list.
- In the **Port** field of the **Outgoing Email** section, enter port **587**.
  **Please Note:** If you encounter the error "**Outlook could not connect to your outgoing mail server**", you can alternatively use port **465**.
- Click on **Next**.
- Enter the password.
- Click **Connect**. The account settings you've entered will now be tested.

## Troubleshooting

- If no messages are able to be sent or received, check the account settings.
- Check the firewall you use to make sure that the required ports are open.
- Check the settings of the antivirus program you are using.
- When the account setup is finished, click **OK**.

## Setting Up Additional Email Accounts

- Open **Microsoft Outlook 2019**.
- Click **File** > **Information** > **+ Add Account** and the **Welcome to Outlook **window will appear.
- Enter the **email address**.
- Click on **Advanced Options**.
- Enable the **Let me set up my account manually** option.
- Click **Connect**. The **Select Account Type **window opens.
- If you want to check your email using IMAP (Recommended), select the **IMAP** account type. If you want to check your email using POP3, select the **POP** account type.

[![](https://chaoscreated.com/wp-content/uploads/2023/01/outlook-mailbox-2.png)](https://chaoscreated.com/wp-content/uploads/2023/01/outlook-mailbox-2.png)

- In the **Incoming Email** section, in the **Server** field, enter the corresponding incoming mail server (See below).

| SERVER INFORMATION FOR IMAP ACCOUNTS |   |
| --- | --- |
| Account type | IMAP |
| Incoming mail server | imap.ionos.co.uk |
| Outgoing mail server | smtp.ionos.co.uk |

| SERVER INFORMATION FOR POP3 ACCOUNTS |   |
| --- | --- |
| Account type | POP3 |
| Incoming mail server | pop.ionos.co.uk |
| Outgoing mail server | smtp.ionos.co.uk |

- If you are setting up an **IMAP** account, enter **993** in the **Port (IMAP)** field within the **Incoming email** section and select **SSL** in the **Encryption method** list.
  If you are setting up a **POP3** account, enter **995** in the **Port** field within the **Incoming email** section and select **SSL** in the **Encryption method** list.
- In the **Outgoing email** section, in the **Server** field, enter the outgoing mail server **smtp.ionos.co.uk** and select **TLS** in the **Encryption method** list.
- In the **Outgoing email** section, in the **Port** field, enter port **587**.
  **Please Note:** If you encounter the error "**Outlook could not connect to your outgoing mail server**", you can alternatively use port **465**.
- Click on **Next**.
- Enter the **password**.
- Click **Connect**. The account settings you've entered will now be tested.